Your First Visit

Office PoliciesAt the first visit to the orthodontist, diagnostic records are made to determine the best course of treatment. This information is used to develop a custom treatment plan for each patient. These records are also helpful in tracking the progress of treatment as the teeth move under orthodontic care.

Regular Appointments

The appointment when you get your appliances (braces, expanders, etc.) is usually a longer appointment. You’ll then see us at regular intervals 6 to 10 weeks apart for an adjustment, which are shorter appointments. Patients are seen by appointment only. We make every effort to be on time for our patients, and ask that you extend the same courtesy to us. If you cannot keep an appointment, please notify us immediately but realize it is difficult to reschedule since most appointments are made 6 to 10 weeks in advance.

Payment & Office Policies

Investment

When investing in orthodontic treatment it depends on the severity of the patient’s issues. We will discuss fees and payment options before treatment begins as well as payment plans to suit different budgets. We also accept assignment from most insurance plans, and file the necessary papers to the insurance company. We work hard to make orthodontics affordable.

In an effort to keep orthodontic fees down while maintaining the highest level of professional care, we have established this financial policy:

  • If full payment is made at the onset of treatment, we will offer a fee discount. (If you have insurance, we will offer a discount for payment of your portion of the fee that will not be covered by insurance.)
  • To fit your individual needs, financial arrangements can be made to extend your payments over a period of months.
  • In cases of serious delinquency, treatment will be discontinued, although we will make every effort to accommodate patients with temporary difficulties.

Payment Accepted

Cash, Mastercard, Visa, Cheque, Financing

Insurance

If you have insurance, we will help you to determine the coverage you have available. We ask that you assign your insurance benefit to us. The balance will be arranged for you to pay (see above). Professional care is provided to you, our patient, and not to an insurance company. Thus, the insurance company is responsible to the patient and the patient is responsible to the doctor. We will help in every way we can in filing your claim and handling insurance questions from our office on your behalf.

Office Policies